If you think Edward Jones is like every other large investment firm, think again. We are a leader in the financial-services industry, but we take a personal approach to business, an approach that starts with a face-to-face meeting between a financial advisor and client.
We believe that building long-term relationships with our nearly 7 million clients is key to serving their needs. Whether it's in the United States or Canada, we're located in the communities where our clients live and work because that's the best way to get to know them and help reach their financial goals.
Do you enjoy working on your own while interacting with a variety of clients? Would you like the stability and support of a large organization in a small office setting? Is it important to feel like you are making a difference? Then the Edward Jones Branch Office Administrator (BOA) may be the perfect position for you.
This position requires that you possess the following skills:
Each global Edward Jones branch office is run by a Financial Advisor with the support of the Branch Office Administrator and our headquarters locations in St. Louis and Tempe.
Here's a more detailed look at your day:
Client Service: Putting client needs first is deeply rooted in our culture and at the core of everything we do. In providing excellent client service you will:
Prepare for appointments
Provide market information or quotes to clients
Respond to client inquiries on administrative questions
Office Administration: Assisting the Financial Advisor in managing the branch office to exceed firm, client and regulatory expectations includes:
Effective communications with the Financial Advisor
Management of phone calls and walk-in clients
Ordering supplies and processing expenses
Account Processing: Ensuring client accounts are processed accurately and efficiently is crucial to satisfying clients. Activities include:
Opening, closing and transferring accounts
Processing trade and other transactions
Processing retirement or estate accounts
Business Development: BOAs must support the Financial Advisor in developing the branch through:
Mailings for marketing
Follow up with prospective clients and clients
Implementing client seminars and promoting credit card services.
Self Development: BOAs have the opportunity and are expected to take advantage of developmental opportunities. Examples include:
Learning your role through online state of the art e-learning
Keeping up with system and regulatory changes
Attending regional and firm activities.
You will play an important role to the success of your branch office. Your payoff is competitive salary and benefits with opportunities for bonuses and ownership in the firm. You will also work regular hours that balance well with your life outside of work. Search our current openings now.
Excellent customer service
Strong organizational skills
Attention to detail
Compensation starts in the upper 20's to low 30's
Edward Jones (BOA)